Regional Banker​/Teller

Regional Banker/Teller – PNC – Fairfield Village Green Branch, Fairfield, OH.

As a Regional Banker/Teller within PNC's Retail Branch organization, you will be based in Fairfield, OH at the Fairfield Village Green Branch. You will deliver excellent customer experience, foster an inclusive workplace, and support our mission of providing the best experience for our customers.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies

• Banking Products
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Prospecting
• Retail Lending
• Selling
• Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma or GED, but do require related experience. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

Candidates will be subject to additional background checks as required by CFPB regulations.

Pay Transparency

Base Salary: $40,040.00 – $47,500.00. Salaries may vary based on location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.

Application Window

Generally, this opening is posted for two business days from 01/05/2026, though may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; robust wellness program with financial incentives.

Paid time off includes maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, and 15‑25 vacation days depending on career level and years of service.

Disability Accommodations Statement

To request accommodations for the application process, contact  or call 877‑968‑7762. Please include “accommodation request” in the subject line and your name, job , and preferred contact. All information is kept confidential and used only as required for reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.

Position is subject to Section 19 of FDIA, SAFE Act, and/or FINRA prohibitions on hiring individuals with certain criminal histories.

California Residents

See the California Consumer Privacy Act Privacy Notice for how PNC may use or disclose personal information in hiring practices.