Field Application Engineer-Relays

The Field Application Engineer - Relays is responsible for supporting revenue growth through technical expertise, customer engagement, opportunity identification, and reliable application support. This role functions as a hybrid technical sales/business development engineer and field application resource, partnering closely with customers, Sales, Engineering, Marketing, and Product Management to develop and support relay and sensor-related opportunities. The FAE will serve as a competent technical partner, provide Voice-of-Customer feedback, and help turn technical customer requirements into well-qualified business opportunities.

• Support revenue growth by increasing sales and market share through technical expertise, customer engagement, and opportunity identification.
• Drive strategic growth initiatives within the relay product line.
• Develop new customers and products and identify new market opportunities for Standex Electronics competencies.
• Facilitate the technical exchange between the customer and Standex engineering teams.
• Provide technical sales support, opportunity qualification, Voice-of-Customer feedback, CRM updates, and customer visit reports.
• Support product customization and integration, troubleshooting, technical documentation, application notes, user manuals, and pre- and post-sales support.
• Identify and solve technical concerns for new business opportunities in the field.
• Understand and promote key technical capabilities of Standex Electronics to support customer engagement and drive strategic growth.
• Lead cross-functional initiatives and coordinate with Sales, Marketing, Engineering, and Product Management.
• Manage project timelines, technical deliverables, and customer commitments to support application milestones.
• Facilitate collaboration across sites and functions to ensure customer requirements are clearly understood and addressed.
• Participate in technical sales presentations, customer meetings, trainings, and product/application discussions with new and existing customers.
• Provide input toward new products and new markets to support long-term growth.
• Support KPI-driven performance measures, including funnel value, lead qualification metrics, RFQ turnaround time, quote hit rate, bookings, and margin performance.
• Promote a positive image of Standex Electronics to customers and the industry in the region.
• Provide leadership to constantly improve Standex Electronics customer-based cultures.

• BS degree, or equivalent, in a technical-related discipline.
• 8+ years in a Field Application Engineer, Applications Engineer, Technical Support, or similar customer-facing technical role.
• Experience supporting relay-related applications.
• Senior-level ability to work independently, manage complex customer engagements, and coordinate cross-functional activity.
• Strong understanding of electrical schematics, circuits, troubleshooting, product integration, and test equipment.
• Experience providing pre-sales and post-sales technical support, opportunity qualification, customer presentations, and customer visits.
• Ability to translate technical customer needs into well-qualified business opportunities.
• Ability to travel 30%.

• BS degree in Electrical Engineering.
• Relay design and application experience highly preferred.
• Demonstrated strong technical leadership and analytical skills.
• Demonstrated ability to create a technical sales strategy to support top-line sales growth.
• Experience leading cross-functional initiatives and coordinating with sales, marketing, engineering, and product management teams.
• Experience developing or supporting technical documentation, application notes, user manuals, and customer-facing technical content.
• Strong direct and interactive computer skills, including Microsoft products and CRM systems.
• Customer-focused communication style with the ability to build credibility with engineering, commercial, and product stakeholders.