Excess & Surplus - Production Support

Excess & Surplus - Production Support

Join to apply for the Excess & Surplus - Production Support role at The Cincinnati Insurance Companies
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Make a difference with a career in insurance. At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We’re looking for extraordinary people to join our talented team. Our service‑oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss.

Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Our Excess & Surplus department seeks a production support team member to assist our underwriting team in resolving errors and verifying that policy financials are calculated correctly.

The pay range for this position is $17.50 - $18.50 per hour. Pay is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

• Partner with our IT teams to resolve any defects in our policy administration system
• Work with our underwriting team to resolve any issues in our systems
• Review financials for issued policies to verify calculations of taxes and fees are correct
• Provide timely customer service to our internal teams
• Perform other clerical tasks as needed to support the team
• Oversee and track all defects through the resolution process

• Problem‑solving skills and creative thinking
• The ability to partner with multiple teams and come up with solutions
• Strong attention to detail
• The ability to organize and prioritize work
• Excellent interpersonal communication skills
• The ability to handle large volumes of work while maintaining accuracy
• The ability to sort and organize data into Microsoft® Excel spreadsheets

• A high school diploma or equivalent (required)

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well‑being and satisfaction of our associates, we offer a variety of benefits and amenities.

Embrace a diverse team

As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.

Please review this information to learn more about those rights.

Location:

US-OH-Fairfield