IT Infrastructure Analyst

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Our IT Infrastructure Analyst will configure and maintain IT Infrastructure solutions for all Mattr locations. They will analyze and identify bottlenecks to ensure long-term effectiveness and reliability of our physical IT hardware and virtual machines. The role covers hardware/software maintenance and troubleshooting on a broad range of currently deployed hardware and applications, and at times will help explore and evaluate new technologies and vendors.

It also includes assisting the IT Operations Support team with desktop and end‑user peripherals, acting as an escalation point and requiring strong interpersonal, written and verbal communication skills.

• Day to Day Infrastructure Operations Support (maintain relevant systems, documentation, ticketing system)
• After hours / Weekend Escalations.
• Interface with customer and project teams.
• Assist in small to medium scale infrastructure projects.
• Receive and support escalations from IT Operations Support team.
• Adhere to company safety and security policies & procedures.

• Minimum 3 to 5 years of related experience.
• Minimum 2+ years Public Cloud administration.
• Minimum 3-5 years of experience working on an enterprise level operations team.
• IT Technical Course or Certificate - must.
• University Degree - preferred.
• Azure Certifications - preferred.

• At Mattr, safety comes first! We go the extra mile to ensure our employees are safe and healthy.
• We understand times have changed and so have we. Mattr offers flexible work arrangements (where possible) to suit your needs.
• Comprehensive total rewards package that includes competitive salaries, annual incentives, medical benefits, retirement savings plans, paid vacation days, education assistance programs, corporate discounts and more!
• Participation in service milestone awards and recognition opportunities.
• Access to mental health support resources such as our Headversity mental health and wellness platform and free, confidential access to our Employee and Family Assistance Program (EFAP).
• Rewarding growth opportunities (may include global career and travel opportunities) supported by personalized training, development and mentoring programs - including Linked In Learning access for all employees!
• Commitment to providing a diverse, inclusive and accessible workplace environment.
• We prioritize our Environment, Social and Governance (ESG) values and offer a paid Impact Day, allowing employees an opportunity to support charitable organizations in their communities.
• Company events, social gatherings and team building activities that promote fun!
• We’re working to create a better world. Join us!

Mattr delivers advanced material technologies and complex manufacturing expertise through brands offering engineered products, technology and solutions to support infrastructure projects & markets worldwide. Mattr brands:
Amer Cable, Shawflex, DSG-Canusa, Flexpipe and Xerxes. At Mattr, we have built a true team environment where all employees are empowered to contribute to the success of the company.

Mid-Senior level

Full-time

Information Technology

Manufacturing