Retail Sales Associate

We are currently looking for the right Full‑Time Retail Sales Associate to join our Team!

$11.00 to $14.00 per hour

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.53 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: stores open 9 AM–6 PM; many stores closed on Sundays.
• Earned Wage Access program available on the second day of employment; employees may withdraw up to 50% of earned wages up to seven times per payroll cycle.
• Unlimited commission above hourly base rate.
• Vacation: 1 week after 6 months; 2 weeks after 1 year; additional weeks on each anniversary until 5 years.
• Sick/Personal: 8 hours after 6 months; 16 hours thereafter (years 2‑5); further hours after 5 years.
• Employee discounts starting the first day of employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per semester).
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after 6 months.
• First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity!

The successful Pawnbroker's / Retail Sales Associate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting).
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within parking lots or property boundaries) or to retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate POS systems and common office…