Part-Time Retail Sales Associate

1 month ago Be among the first 25 applicants

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

Required Morning Weekday Availability

• Engage customers by greeting them and offering assistance with products and services, operating a cash register, scanning items, bagging merchandise and properly handling different methods of payment.
• Accurately execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (register and cash balancing, change orders, replenish supplies).

• Act with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Accomplish multiple tasks within established time frames.
• Follow company policies, procedures, standards and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.
• Receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.