Receptionist, Customer Service​/HelpDesk

Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have [Soft Skill 1], [Soft Skill 2] and [Soft Skill 3] which will align successfully in the organization.

We are seeking a professional and customer-focused Receptionist to serve as the first point of contact for callers. In this role, you will manage a high volume of inbound calls, provide exceptional customer service, and ensure calls are accurately routed to the appropriate departments and associates.

• Answer and manage approximately incoming customer calls daily in a prompt, courteous, and professional manner.
• Listen carefully to caller inquiries and efficiently direct calls to the appropriate department or team member.
• Maintain a strong understanding of company departments, functions, and resources to ensure accurate call routing.
• Deliver a positive customer experience by providing helpful and professional assistance to callers.
• Support Office Services and Mailroom operations as needed while continuing to manage incoming calls.
• Perform additional administrative and operational duties as assigned.

• Strong customer service and communication skills.
• Ability to handle a high-volume phone environment while maintaining professionalism and accuracy.
• Excellent listening skills and attention to detail.
• Strong organizational and multitasking abilities.
• Basic administrative support experience preferred

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram.