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Team Member, Petsense

Job in Fairhope, Baldwin County, Alabama, 36533, USA
Listing for: Petsense by Tractor Supply
Full Time position
Listed on 2025-12-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below

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Overall

Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, you must be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

  • Maintain regular and predictable attendance.
  • Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
  • Support selling initiatives (TEAM):
    • Thank the Customer
    • Engage with the customer and/or pet
    • Advise on products or services
    • Make it Memorable
  • Perform a variety of duties during 95% of the workday, including:
    • Operate cash register/computer following cash handling procedures
    • Recover merchandise
    • Participate in freight processing
    • Complete Plan-o-gram procedures
    • Assemble merchandise
    • Perform janitorial duties
    • Execute price changes/markdowns
    • Assist customers with loading
    • Ensure the safety and care of live animals
    • Complete documentation related to duties
  • Perform other duties as assigned.
  • Required Qualifications

    No experience required; retail or pet/live animal knowledge preferred. High school diploma or equivalent is preferred but not required. Must be able to read, write, and count accurately.

    Preferred Knowledge, Skills, or Abilities
    • Pet/live animal, pet food, and pet product knowledge
    • Strong communication and problem-solving skills
    • Basic computer skills
    • Interpersonal skills and ethical issue resolution
    Working Conditions
    • Indoor environment with moderate noise
    • Hard surface floors and outdoor lots
    • Shifts typically no less than 4 hours, possibly exceeding 8 hours
    • Adhere to safety guidelines
    Physical Requirements
    • Non-sedentary; ability to move quickly and safely
    • Operate equipment safely and efficiently
    • Occasionally lift or reach overhead
    • Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders
    • Move throughout the store for entire shift
    • Access all store areas safely
    • Operate store equipment
    • Read, write, and count accurately
    • Communicate effectively
    • Process merchandise and operate POS system
    • Lift and transfer items up to 50 pounds
    • Complete training and certification
    Disclaimer This overview is not exhaustive. All duties should be performed as assigned by supervisors. Company Info

    At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

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