Team Member, Petsense
Listed on 2025-12-31
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply
Get AI-powered advice on this job and more exclusive features.
OverallJob Summary
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.
Essential Duties and Responsibilities (Min 5%)As a Team Member, you must be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:
- Thank the Customer
- Engage with the customer and/or pet
- Advise on products or services
- Make it Memorable
- Operate cash register/computer following cash handling procedures
- Recover merchandise
- Participate in freight processing
- Complete Plan-o-gram procedures
- Assemble merchandise
- Perform janitorial duties
- Execute price changes/markdowns
- Assist customers with loading
- Ensure the safety and care of live animals
- Complete documentation related to duties
No experience required; retail or pet/live animal knowledge preferred. High school diploma or equivalent is preferred but not required. Must be able to read, write, and count accurately.
Preferred Knowledge, Skills, or Abilities- Pet/live animal, pet food, and pet product knowledge
- Strong communication and problem-solving skills
- Basic computer skills
- Interpersonal skills and ethical issue resolution
- Indoor environment with moderate noise
- Hard surface floors and outdoor lots
- Shifts typically no less than 4 hours, possibly exceeding 8 hours
- Adhere to safety guidelines
- Non-sedentary; ability to move quickly and safely
- Operate equipment safely and efficiently
- Occasionally lift or reach overhead
- Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders
- Move throughout the store for entire shift
- Access all store areas safely
- Operate store equipment
- Read, write, and count accurately
- Communicate effectively
- Process merchandise and operate POS system
- Lift and transfer items up to 50 pounds
- Complete training and certification
At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).