Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our doors are always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (additional eligibility requirements apply)
• to checkout all available benefits

At H&R Block, we remain committed to building a connected culture—one in which trust, care, and connections guide us as we create an environment where everyone feels safe to bring their authentic self to work every day and feels part of a larger team. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues who are committed to mutual growth and support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be eligible for incentive compensation or short‑term incentive plans, which could generate additional earnings. Qualifying associates can enroll themselves and/or eligible dependents in medical and prescription drug coverage;

participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, virtual fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive an Associate Tax Prep benefit.

Pay Range
$11.00 – $27.00/h

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail

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