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Business Operations Analyst
Job in
Fairview Heights, St. Clair County, Illinois, 62208, USA
Listed on 2026-10-16
Listing for:
Ho-Chunk, Inc.
Full Time
position Listed on 2026-10-16
Job specializations:
-
Administrative/Clerical
Data Entry, Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
Essential Functions Office Operations and Staff Support
- Provide phone and desk coverage and serve as a primary or backup point of contact for assigned programs (travel cards, access lists, badges and credentials, identification cards, working rosters, copier programs, equipment issuance, vehicle assignments, training, and related personnel actions).
- Coordinate calendars and schedules for Region Mission Directors, Deputy Region Mission Directors, and Field Supervisors/Managers.
- Apply, explain, and implement DoD and DCSA office policies and procedures using sound judgment and clear communication.
- Serve as Regional Headquarters point of contact when assigned, processing monthly updates and responding to special queries from DCSA HQ and Regional leadership.
- Coordinate conference rooms, maintain reservation calendars, keep rooms conference-ready, and notify IT when audio/visual or VTC support is needed.
- Monitor general mailboxes, assign action items, load tasks into the Agency Task Management System, and ensure RFIs are answered on time.
- Maintain office supply inventory, order supplies, review invoices, and support Government credit card reconciliation.
- Handle day-to-day office upkeep: printer paper, shredders, postage machines, ADP/equipment inventory, and follow-up on equipment maintenance or repair.
- Set up, maintain, transfer, and dispose of electronic and hard-copy files in accordance with DCSA records policy (DCSA Manual 00-04, Volumes 1 and
2). - Protect, mark, account for, and destroy classified and Controlled Unclassified Information (CUI) documents and files as required.
- Draft, format, proofread, and finalize letters, memoranda, staff summary sheets, newsletters, brochures, presentations, reports, and other official correspondence from first draft through signature-ready product.
- Review incoming documents and taskers for deadlines; staff packages; send reminders; and respond to routine information requests from files.
- Review outgoing correspondence for grammar, format, and policy conformance before release.
- Prepare, package, send, and receive classified and unclassified mail and packages (including Fed Ex, UPS, priority mail, and couriers) in coordination with the Logistics Management Office and mail-tracking procedures.
- Enter and monitor actions in agency task-management systems and spreadsheets; flag active, near-due, and overdue items; and advise leadership on workload and lead time.
- Maintain databases and spreadsheets used to track suspense’s, facility assignments, customer requests, training, and other operational data.
- Collect, collate, and report data for training programs, regional quarterly metrics, and field action metrics for RMD/DRMD visibility.
- Maintain accurate, current records so staff have the information they need to succeed.
- Assist hiring managers and leadership with civilian employee in- and out-processing per DCSA Regulation 11-273.
- Support time and attendance reporting in automated systems and resolve routine system or information requests.
- Track hiring-event selections; help update the Recruitment and Retention Plan; register for recruiting events; upload and sort resumes (5–300 per event); draft candidate communications; and track resume status, drug tests, clearances, and DEERS/CAC processing.
- Schedule new-employee orientation and support intern recognition, briefings, workshops, and recruiting-event logistics.
- Enter SF-182 training data, file completion certificates, update the HCMO Scorecard monthly, and contribute to HCMO newsletters.
- Support the Director Awards program (quality review team, suspense’s,…
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