Wraparound Care Coordinator; HFW-CCCS

Overview

The Wraparound Care Coordinator is part of the Care Coordination and Support program and provides care coordination to youth with complex behavioral health needs. The roles of Care Coordination and Support are to partner with families to understand their vision, help create Crisis Prevention and Safety Plans, help the family build a Child and Family Team and provide education and linkage to resources and services that will help the family and youth achieve their goals.

The Wraparound Care Coordinator is responsible for the design and delivery of services that meet the youth’s needs and provide support to youth and family who have been referred to the High Fidelity Wraparound Tier of Pathways to Success.

Essential Functions and Responsibilities

• Evaluate and interpret the referral information and attempt contact with family within 7 days of referral.
• Complete a strength needs and cultural diversity assessment with the child and family and use the IM+CANS to create an individualized strengths based service plan.
• Review initial IM+CANS and update as required by HFS; upload documentation into the HFS IM+CANS Provider Portal.
• Develop, document, and maintain a Crisis Prevention and Crisis Safety plan in conjunction with the youth, parent, guardian, or caregiver.
• Assist families in identifying natural and professional supports to create a Child and Family Team and facilitate CFTMs every 30 days and 48 hours after a crisis event.
• Engage family on a weekly basis with at least 2 monthly face-to-face home/community visits.
• Provide linkage to in-network providers of any recommended services and collaborate with the youth’s MCO Case Manager, as applicable.
• Deliver strength-based, family-centered, culturally competent and trauma-informed facilitation services.
• Engage with treatment providers, schools, and other collateral contacts to ensure the youth’s needs are being met.
• Maintain case records and notes in a timely and professional manner in accordance with the duties of Care Coordination and Support Organization.
• Maintain a caseload of 1:10 within the Designated Service Area.
• Completes other duties as assigned.

• SKILLS and ABILITIES

• Strong organizational and time management skills.
• Excellent interpersonal and written communication skills.
• Must possess the knowledge, personal qualities and practice skills to work effectively with professionals in other organizations and from other disciplines and to provide services in a manner that reflects the values of System of Care and Wraparound.
• Must meet DCFS/CANTS Clearance.
• Must be 21 years of age.
• Must possess and maintain a valid driver's License and maintain proof of automobile insurance.

• Bachelor’s Degree in a counseling and guidance, rehabilitation counseling, social work, education, psychology, or related human service field along with two years’ supervised experiences.
• The ability and willingness to actively participate in a fast-paced, multidisciplinary team environment.
• Knowledge of community programs, services and evidence-based practices and a variety of treatment modalities used to work with youth and their family to navigate child serving systems.
• Must possess and maintain valid driver’s license and provide proof of insurance.

Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles:
Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance.

TCI (Therapeutic Crisis Intervention). Employees must:

• Pass the written test annually
• Pass the physical test every six months (if applicable to their role)

Monthly refresher opportunities are provided. Employees who fall out of compliance may be required to retake the full course. Consistent participation and application of both CARE and TCI are essential to job performance.

• Entry level

• Full-time

• Other

• Mental Health Care

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