Avid Ambassador

Description

The Avid Ambassador serves as a full-time, field-based professional responsible for providing flexible staffing coverage to ensure continuity of patient care and operational efficiency. This individual functions as a floater—available to fill last-minute shift openings, cover vacant visits, and support field operations to improve case conversions and patient satisfaction.

In addition to direct patient care, the Avid Ambassador provides leadership and mentorship to field staff by orienting and guiding new employees, supporting their transition onto permanent cases, and modeling Avid’s standards of excellence. When not assigned to active patient care, the Avid Ambassador represents Avid in the community by supporting recruitment, marketing, and engagement initiatives to attract and retain qualified field staff such as aides and nurses.

This position is ideal for a highly adaptable, dependable, and mission-driven professional who enjoys both patient care and team development.

Reporting To: Operations Manager / Branch Manager

Wage/Hour Classification: Non-Exempt

Field Coverage & Patient Care (Primary Function)

Ambassador & Recruitment Support (Secondary Function)

Licensure/Certification:
Current certification/registration with the Licensing Board or Department in state of practice.

• Current PCA, CNA, HHA, LPN, or RN licensure.
• Must remain in compliance with all regulatory requirements and company policies.

Minimum of 1–2 years of field experience in home care, hospice, or healthcare (preferred).

CPR certification is preferred and may be required for some clients.

Must meet transportation, language, and cultural requirements specific to branch needs.

Must demonstrate a compassionate attitude toward the care of the sick, ability to read, write, and follow directions, and maturity to handle the demands of the role.

Ability to work independently, manage time effectively, and thrive in a fast-paced environment.

Proven professionalism, reliability, and commitment to exceptional patient care and customer service.

Full-time (40 hours per week) with flexible scheduling to meet agency and staffing needs.

Hours:

Monday–Friday, with weekends and holidays as needed.

Travel Required:

Must have a valid driver’s license, proof of insurance, satisfactory driving record, and a reliable vehicle for business use.

Bilingual (English/Spanish preferred.

Additional Requirements:

Bi-lingual – English/Spanish a plus.

Rinely required to sit, stand, and walk in variable surfaces, including occasional climbing of ramps or stairs or the use of foot controls.

Routinely required to use hands for various tasks, including hand controls, gripping, and handling of objects.

At times, will be required to reach beyond mid-line of body, reach overhead or at chest level.

There are specific vision abilities required to perform this job, which include close, distance and peripheral vision, depth perception and ability to adjust focus.

All employees will be required to use universal safety precautions when performing their assigned tasks.

Employee must have the ability to lift, push, pull and carry a minimum of 25 pounds.

Employee must have the ability to stoop and bend up to 2.5 hours per 8-hour shift.