Case Aide

Description

Provides safe transportation and trauma-informed supervision and support for children, foster parents, biological parents, and Case Managers within the foster care program. Transports children to and from appointments and parent-child or sibling visits, maintains safety and appropriate supervision throughout each visit, and closely observes interactions. The Case Aide must be prepared to respond appropriately to trauma-related reactions from children and parents while supporting safe, respectful, and constructive interactions.

• Provides safe and timely transportation for children to and from parent-child and sibling visits, counseling, appointments, and other services. Maintains reliable transportation suitable for transporting children and completing assigned job responsibilities.
• Provides active and continuous supervision during parent-child and sibling visits to support safety and appropriate interactions. Closely observes the visit, responds to safety concerns and trauma-related reactions, follows approved visitation guidelines, and promptly communicates concerns to the assigned Case Manager or supervisor.
• Confirms appointments and visit arrangements in a timely manner and maintains respectful, professional communication with children, parents, foster parents, Case Managers, service providers, and other involved parties.
• Completes clear, factual, and thorough documentation of observations and significant interactions during each visit. Submits all required documentation daily and within established agency timelines.
• Follows all agency and state requirements related to driving, vehicle safety, child passenger safety, and the rules of the road. Safely operates a vehicle while transporting children and completing assigned duties.
• Completes all training within established time frames, including required CARE and TCI training.
• Completes administrative assignments and other program support duties as requested, meeting established expectations and timelines.

• Demonstrates the judgment, personal qualities, and trauma-informed practice skills needed to actively supervise parent-child and sibling visits, maintain safety, support appropriate interactions, and respond appropriately to trauma-related reactions.
• Demonstrates strong organizational and time-management skills, including the ability to arrive on time, coordinate transportation and visit schedules, and submit complete documentation within required timelines.
• Demonstrates strong oral and written communication skills, with the ability to communicate in a timely, respectful, and professional manner and to prepare clear, factual, and thorough visit documentation.
• Demonstrates strong interpersonal and collaboration skills when working with children, parents, foster parents, Case Managers, service providers, and professionals from a variety of disciplines and organizations.
• Ability to drive independently, follow assigned schedules and approved visitation plans, monitor interactions continuously, recognize and respond to safety concerns, and promptly report concerns to the assigned Case Manager or supervisor.
• Must meet DCFS/CANTS clearance requirements.
• Must be at least 21 years of age.
• Must possess and maintain a valid driver’s license and maintain proof of automobile insurance.
• Must have reliable transportation suitable for transporting children and completing assigned job responsibilities.

• High school diploma or GED required
  ; an associate or bachelor’s degree in human services, social work, child development, or a related field is preferred
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• A minimum of one (1) year of experience working with children is preferred
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