Fitness Trainer

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

• Opportunity for advancement
• Paid time off
• Training & development

• Recruiting new and existing members to take classes.
• Logging classes after each session.
• Actively assisting members on walk‑arounds.
• Cleaning assigned section of equipment each shift.
• Locker room checks every 15 minutes, at the beginning and end of shift.
• Be a brand ambassador by leading a Judgement‑Free lifestyle.
• Uphold rules and policy in the facility.
• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front‑desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign‑up.
• Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

• ACE
• NASM
• ISSA
• NCSF

• Training on tours, info calls, Datatrak, customer service expectations and completion of mandatory Planet Fitness University courses.

• High school diploma / GED equivalent required.
• CPR certification required.
• Nationally credited training certification required.
• Must be 18 years or older.
• Must be punctual.
• This position may require overtime, weekends, evenings, and holidays. Must be flexible.
• Represent the core values of PFMW at all times, upholding beliefs of respect, passion, family, teamwork, fun, trust, and loyalty.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding members’ expectations.
• Strong listening skills with the ability to empathize and problem‑solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

• Continual standing and walking during shifts.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift 75 pounds.
• Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Never put themselves under any equipment.

Entry level

Full‑time

Other

Wellness and Fitness Services

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.