Grief Counselor Job Fairview Park area,Ohio USA,Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Grief Counselor provides short-term counseling support to individuals, children, and families who are coping with grief and loss issues due to a death. This may include anticipatory grief support. Services are available to hospice families as well as the larger community.

Essential Duties and Responsibilities:

Aligns all professional practice with Capital Caring Health’s mission to provide patients and their families with advanced illness care of the highest quality and in accordance with the core values of patients and families first, always do the right thing, and respect everyone.

Develops the Bereavement Plan of Care based upon the IDT assessment after the time of patient death, and includes the following:

Assesses family/caregiver grief and loss issues related to death of patient
Offers short-term individual/family counseling, and access to support groups, and workshops
Offers phone calls, condolence cards, grief literature, and special programs to meet the needs of the grieving population
Provides grief interventions tailored to meet the needs of the client, factoring in age and any other factors which impacts services
Assesses the impact of social, spiritual, and cultural issues on the grief reaction
Completes community-based referrals as indicated
Assesses for complicated grief reactions

Provides community based short-term individual/family grief counseling due to issues related to death, as requested.

Participates in the provision of education, support, and supervision to CCH intern programs.

Actively seeks to provide grief support/education to residents and staff of area partner facilities (ALF/SNF/INF and ICF/IMR).

Develops and facilitates grief support groups, workshops and special programs to meet the needs of and within assigned regional area. Collaborates these activities with staff in other regions as well as IDT.

Completes all Family Service On-Call shift requirements in accordance with their regional expectations.

Organizational/Regulatory Compliance:

Participates in all QUAPI and organizationally sponsored in-service trainings and webinars.

Provides Bereavement orientation and training of new staff, volunteers, and interns.

Maintains clinical records of clients served within electronic medical record and in accordance with CHAP/organizational compliance standards.

Effectively utilizes organizational documentation and tracking tools for data collection.

People/Communications:

Communicates effectively through both oral and written communications across settings.

Protects client rights to confidentiality in accordance with Capital Caring Health and HIPAA policies and regulations.

Maintains a person-centered, non-judgmental approach to service provision while treating everyone with dignity and respect.

Maintains professional boundaries with all workplace interactions.

Conveys warmth, compassion, and empathy in promoting patient right to self-determination while being mindful of individual differences which includes cultural, spiritual, ethnic, and gender diversity.

Responds promptly to requests for grief education for the larger community and for individuals seeking services.

Participates in offering staff grief support related to their Hospice work.

Financial Stewardship

Achieves expected productivity standard as defined by the organization and in alignment with best practices.

Supervisory Responsibilities:

The Grief Counselor will…