General Manager @ Fairview

Join to apply for the General Manager @ Fairview role at CKE Restaurants, Inc.

• Model and create an environment in which the Guest is always right; ensure a positive Guest service experience.
• Respond positively and quickly to Guest concerns.
• Hire high‑quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensure all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
• Continuously improve the skills, knowledge, and morale of all employees.
• Train, coach, and provide regular performance feedback (positive and corrective).
• Make a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
• Develop and execute the business plan (fiscal responsibilities, manpower planning, local restaurant marketing) for the restaurant.
• Utilize labor effectively to meet the budget.
• Be responsible for financial results.
• Execute company‑wide marketing programs.
• Enforce all labor laws (federal, state, and local).
• Uphold company food safety, food handling, and sanitation requirements to ensure the health and safety of Guests and employees.
• Model and encourage CKE shared values.
• Stay completely focused on and driven by the Guest.
• Display high personal integrity and treat all employees with honesty, respect, and dignity.
• Be performance oriented and driven; clearly communicate performance expectations, measure results, recognize and reward good performance, and be intolerant of poor performance.

High school diploma or equivalent.

3 – 5 years in a management position, preferably restaurant experience.

Able to work a standard 47 ½ – 50 hour work week; flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as scheduled by the General Manager or District Manager.

• Basic knowledge of computers.
• Financial/analytical aptitude including planning, budgeting, scheduling, and P & L management.
• Organizational, planning, and time management.
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills.

• Work long hours.
• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe operations and employee performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

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