Commercial Services Administrator

Commercial Services Administrators – Shared Equity

Due to the high level of applications, this post will now close on Sunday 31 May 2026.

£30,132.00 - £38,293.00 per annum (dependent on skills and experience) (pro rata for part time)

This post is based at C~urb’s Falkirk office.

35 hours per week, Monday to Friday 9am to 5pm and part‑time hours negotiable.

Hybrid working is available after initial office‑based training. Minimum of two office days per week thereafter with set days confirmed by management.

You will need the following skills to carry out the role, and full training will be provided:

• Numeracy and accuracy skills to carry out financial calculations and assessments
• Financial services industry experience or a graduate in a financial or numerate discipline with relevant administrative work experience
• Excellent written and verbal communication skills to handle daily calls and emails from solicitors, mortgage advisers, applicants and former buyers
• Attention to detail with an ability to follow detailed procedures using a range of IT systems
• Self‑motivation to work in a fast‑paced environment to meet deadlines

Reporting to the Commercial Services Team Leader, you will be responsible for accurately administering Shared Equity Scheme applications and After‑Sale Shared Equity transactions in line with policies and procedural guidance, including liaising with external customers such as applicants, solicitors and Independent Financial Advisers.

The role involves collating and processing data, carrying out financial assessments and issuing relevant correspondence within timescales and in line with policy and procedures. The successful postholder will handle sensitive personal data and maintain accurate records confidentially and in line with General Data Protection Regulations (GDPR), Records Management Procedures and Retention Schedules.

The postholder requires the ability to manage competing demands and will use a range of IT systems and detailed procedures to carry out their role. Administrative experience or capability is therefore essential.

As a skilled administrator you will have experience of working within a fast‑paced team. In addition, you will be communicating with a range of customers and stakeholders, and excellent customer service skills (both written and verbal) are essential.

You will have the ability to manage your own workload to meet timescales and will have experience of accurately processing numerical and/or financial data.

This role requires a high degree of competence in the use of IT systems including databases and Microsoft Office (Excel, Word, Emails). A good standard of education is also essential for this role.

• Competitive salary, reviewed annually, and opportunity for annual performance‑related salary increases and discretionary non‑consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro‑rata plus an additional 1 day pro‑rata holiday per year after 1 year’s service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family‑friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits to named beneficiaries
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well‑being
• Annual flu vaccination
• Access to a savings and borrowing scheme
• Cycle to work scheme
• Travel season/travel ticket loan and much more

Missing entire application instructions and process details to keep the description focused on responsibilities, qualifications and benefits.

This post is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.