Property Maintenance Administrator; Repairs

Salary £30,132 - £38,293 per annum (dependent on skills and experience)

Basis Full Time

Job profile for Property Maintenance Administrator (Repairs)

Falkirk 02/08/2026 Property Maintenance Administrator (Repairs)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary £30,132 - £38,293 per annum (dependent on skills and experience)

Contractual hours 35

Basis Full Time

Region C-urb

Contract Type Fixed Term, Monday
- Friday; 9:00am - 5:00pm

Job category/type C~urb office based staff

Date posted 21/07/2026

Job reference CUPMAJUL
26

Attachments Property Maintenance Administrator
- Repairs Job Description Jul 26.pdf

Property Maintenance Administrator (Repairs)

Contract: Fixed Term for 18 months to provide secondment cover.

Location: This post is based at Link’s Falkirk office.

Hours of Work: 35 per week, Monday to Friday.

The Role

AtC~urb, part of Link,people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

C~urb is looking for a Property Maintenance Administrator to join our Repairs Team who will contribute to the provision of a high-quality service to all C~urb customers. The Repairs Team are committed to achieving a ‘right first time’ result for our customers and the post holder will be an integral part in achieving this target.

The post holder will be flexible within the remit of the repairs service and will use their initiative in order to advise and resolve both internal and external customer enquiries.

Reporting to the Repairs Supervisor, you will be responsible for processing property repairs to include all contact with contractors and trade supervisors to ensure all works are completed to an agreed standard and within timescales. You will manage the repairs team inbox, deal with repairs enquiries and re-assign tasks to the relevant colleague. Repair requests will be processed through C~urb’s internal housing management system [Aareon] ensuring all appropriate coding is used.

About You

The post holder will have relevant experience of providing administrative support, have knowledge and experience of housing repair issues, and be educated to standard grade level or equivalent (including English & Mathematics). The Property Maintenance Administrator (Repairs) will have knowledge of and commitment to providing excellent customer service and relevant experience of providing a frontline service to a range of customers.

This role requires a high standard of IT literacy and intermediate knowledge of Microsoft office systems. The successful postholder will have strong communication skills, both verbal and written.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values;
Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management andgrowthof our staff, offering a wide range oftrainingand development opportunities.

As aC~urbemployee , you’ll likely benefit from the following:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family…