More jobs:
Service Advisor
Job in
Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listed on 2026-05-16
Listing for:
Scania Group
Full Time
position Listed on 2026-05-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Customer Service Advisor – Falkirk
Contract: Fixed Term | 12 Months
Working Hours: Monday‑Friday 08:00‑16:30, plus 1 in 3 Saturdays 07:00‑11:00
Salary: Starting from £26,500 + benefits
Benefits:
- In‑house training to support career progression
- 28 days holiday plus public holidays, increasing with service
- Competitive employer pension
- 4× basic salary life insurance
- Discounts on major retail outlets, including groceries
- Eligibility to receive an annual ‘Company Success Payment’
Key Responsibilities:
- Meet and greet all customers on arrival in a professional and friendly manner.
- Manage day‑to‑day administrative tasks confidently and efficiently.
- Use initiative and be comfortable working independently.
- Plan, schedule and coordinate work.
- Create and process job cards, checking for existing work in progress.
- Check account details, available credit and obtain relevant authorisation.
- Provide timely updates to customers.
- Agree timescales for unscheduled work and follow through to completion.
Apply before 06/06/2026 (closing date may change depending on volume of applications).
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