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Customer Experience Specialist: Upsell & Service Excellence
Job in
Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listed on 2026-06-05
Listing for:
Peoples Ford
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Peoples Ford in Falkirk is looking for an enthusiastic Customer Experience Specialist to join their newly refurbished Customer Experience Contact Centre. In this full-time role, you'll be the first point of contact for customers, ensuring a seamless experience through excellent service in every interaction.
Your responsibilities include upselling products and managing service bookings, aiming to enhance customer satisfaction. With a base salary of £25,776 plus bonuses, this position rewards your efforts through performance incentives and career progression opportunities.
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