Customer Retention Specialist — Upsell & Outreach
Job in
Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listed on 2026-06-21
Listing for:
Peoples Ford
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Peoples Ford in Falkirk is seeking a Customer Retention Agent to enhance customer satisfaction. As part of a close-knit team, you will manage outbound calls and support upsell initiatives. Ideal candidates will have strong customer service skills and an excellent telephone manner.
The position offers a salary of £25,776 per annum, potential performance bonuses, discounts on company products, and 30 days annual leave.
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