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Customer Retention Pro - Upsell & Relationships

Job in Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listing for: Peoples Ford
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 23198 - 28353 GBP Yearly GBP 23198.00 28353.00 YEAR
Job Description & How to Apply Below

Peoples Automotive Group in Falkirk is seeking a Customer Retentions Agent to join the Customer Experience Team. You will make outbound calls, identify upsell opportunities and promote the products and services that meet customers' needs, building lasting relationships rather than treating customers as numbers.

This full-time role offers 39 hours per week with a target-driven environment, performance bonuses and staff discounts.

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