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Banking Specialist: Complex Customer Care
Job in
Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listed on 2026-08-01
Listing for:
8192 Barclays Bank UK PLC
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Barclays Bank UK PLC in Glasgow is seeking a Specialist Customer Service Advisor to be the friendly first point of contact for our Retail Banking customers. You will support chat, email and phone interactions with empathy and a focus on personalised resolutions.
In this role you will resolve complex inquiries, collaborate with cross-bank teams to align processes, and help identify improvements to controls and efficiency.
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