Tesco Travel Money Advisor
Listed on 2026-08-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual
Tesco Travel Money Advisor – Falkirk
Hours per week : 10.5
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Tesco Travel Money,in partnership with Travelex, wepride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner,you’llbe part of a friendly team in one of our Bureau, supportingourcustomerswith their travel money needs and delivering brilliant service every time.
Whether you’relooking to build your skills, take on new challenges, or grow your career, this role offersa great placeto start.
What the job involvesWelcoming customers, buildingrelationshipsand delivering fantastic customer service.
Understanding what matters most to each customer and helping them with their travel money needs
Putting your training into action and offering expert advice onourproducts and services.
Working in afast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
Working together as a team driving performance, deliveringexcellenceand celebrating success together.
Following company processes and payingattentionto the detail to ensure everything stays on track.
A great communicator who has a passion for great customer service.
Someone who actively listens to understand our customer needs and create a fantastic customer experience.
A positive,can-do attitude where no challenge istoobigand a desire to make a difference each day.
Areal teamplayerwho’sready tolearn, growand develop as part of our amazing team.
Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
Wellbeing support :
Programmes to help with physical, mental, and financial wellness.Flexible shifts :
Patterns to suit different lifestyles, with overtime available25 days holiday + bank holidays (pro-rata)
Monthly bonus :
Earn extra when you hit your targetsPension plan :
With Scottish WidowsCareer development :
Access to training, learning pathways, and internal opportunities to grow
Once you apply,here’swhat to expect:
1.Application review – Our team will take a look and get in touch if your experience matches whatwe’relooking for
2.Online interview –You’llmeet one of our team, learn more about the role, and complete a short currency conversion exercise
3.Bureau visit – Meet theBureau
Manager, see the bureau in action, and ask any questions you have
4.Offer – Ifit’sa good fit,we’lloffer you the role and support you through onboarding
About TravelexWe’rea leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976,we’vehelped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring thatexpertiseto local communities across the UK.
We’reproud to be an inclusive employer. We do not discriminate on the basis ofrace, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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