Property Management Officer

Property Management Officer

£36,852.00 - £45,940.00 per annum (dependent on skills and experience)

Permanent

Location:
This post is based at Link’s Falkirk office. However, hybrid working is available with this role. Alternative working patterns and/or working arrangements will be considered.

Hours of work: 35 hours per week, Monday to Friday.

The Role

At C~urb, part of Link Group, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

C~urb is looking for a Property Management Officer to provide a professional property and estates service for C~urb Letting’s portfolio of mid-market and market rent properties. They will also support the sale of properties marketed through the New Supply Shared Equity scheme. The role includes providing a comprehensive housing management service, ensuring that the services delivered to customers are financially viable for Link, affordable for customers, legally compliant and customer focused.

The postholder will support the wider Commercial Services team as required, including Shared Ownership and Commercial Leases. The Property Management Officer will ensure that applications are assessed, properties allocated, tenant’s sign-ups and settling in visits are all conducted in accordance with Link’s policies and procedures. The successful candidate will work with colleagues to ensure that properties are advertised, voids works carried out and viewings are held to minimise void periods.

About You

As Property Management Officer, you will have experience of property management and lettings and knowledge of, and commitment to customer care, tenant participation and equal opportunities. You will have experience of managing arrears processes and experience of developing and implementing policies and procedures.

An understanding of housing repairs and maintenance and the Repairing Standard is essential for this role and the postholder will have a working knowledge and awareness of housing and letting agency legislation. You will have experience of handling complaints and experience of using MS Office including Excel, Word, Outlook and PowerPoint. This role also requires experience of using a housing management system and an excellent standard of education.

A Full UK driving licence and access to a car for work is required for this role.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values;
Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a C~urb employee, you'll likely benefit from the following:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death…