Operations Manager

Alexander Ross Holdings Group(Unico, The Scottish Fine Soaps Company) areseekinga highly motivated and experienced Operations Manager to oversee daily business operations, optimise processes, and lead a dynamic team. The successful candidate will play a pivotal role in ensuring operational efficiency,maintaining high standards of quality, and supporting organisational growth.

• Salary: £60-70k p.a. depending on experience
• Location:
  
  Carronshore, Falkirk
• 37.5 hrs per week Monday-Friday

The Operations Manager is accountable for end-to-end distribution operations across two sites, ensuring safe, efficient, and compliant operations that consistently meet customer and business objectives. Reporting to the Board of Directors, the role provides strategic leadership while remaining hands‑on during critical operational periods.

• Manage a team of 50 staff, over 2 sites (1 mile apart) – both manufacturing and distribution.
• Drive operational performance, productivity, and engagement through effective leadership and clear accountability.
• Fleet management
• Warehouse and distribution (own delivery fleet of 14 vehicles + carriers)
• Carrier management and performance KPIs
• Inventory accuracy, cycle counting, stock-loss prevention
• Warehouse layout optimisation, picking strategy, space utilisation
• H&S for warehouse operations including forklift operations, manual handling, racking inspections
• Manufacturing & Engineering Support;
  • Support manufacturing operations by:
  • Overseeing daily production scheduling and output targets
  • Coordinating stock movements between sites
  • Driving engineering solutions and resolving technical issues
  • Provide oversight of maintenance strategy (preventive, predictive, and reactive)
  • Manage engineering teams and external contractors
  • Ensure customer expectations are met in terms of OTIF, manufacturing quality and internal KPI’s are met
  • Ensure compliance with all company accreditations – ISO 90001, 14001 and 45001+ Zero to landfill;
• Accountability for site safety performance (RIDDOR, near misses, audits)
• Action planning following audits or H&S incidents
• Implementation of risk assessments (RA) & Safe Systems of Work (SSoW)
• Oversight of engineering safety compliance
• Manage the team, including annual reviews, training and development.
• Be willing and able to flex from strategic thinking to helping the operators during peak periods.
• Implement continual improvement projects for both distribution and manufacturing, including short term and longer term projects.
• Lead and deliver continuous improvement initiatives across manufacturing and distribution.
• Drive a cultural shift from on-the-job learning to structured, documented processes;
• Standardise processes across sites and develop:
  • SOPs
  • Work Instructions
  • Checklists and visual standards
  • Apply Lean / Six Sigma principles to improve efficiency, quality, and cost.

• Experience of manufacturing and distribution
• Good working knowledge of ERP systems, including inventory management.
• Knowledge of Lean / Six Sigma methodology, qualifications would be an advantage
• Strongpeople leadership across multi‑site environments
• Experience developing and implementing operational processes and procedures
• Sound working knowledge of Health & Safety management systems
• Experience working within ISO-accredited environments
• High
  -energy, dynamic personality
• Experience in delivering projects