Hoarding Practitioner

Job details

Salary: £29,249–£32,093 per annum (dependent on skills & experience)

Job title:

Hoarding Practitioner (Mental Health and Wellbeing Services)

Location:

Link Living’s Falkirk office

Hours of Work: 37.5 per week (Monday to Friday)

Link Living is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences, including trauma, mental health challenges, poverty and inequality, so that they can build on their strengths and aspirations to live their best possible lives.

Our core values are:

• Empathy – listen to and understand an individual’s needs and circumstances
• Respect – treat others the way they wish to be treated
• Integrity – be honest and have strong moral principles
• Caring – show kindness and concern for others

The Mental Health and Wellbeing service provides intensive housing management support for people struggling to manage their homes.

The purpose of the job is to provide practical and emotional support to people who hoard. By building positive relationships with clients, you will work with tenants of housing associations, the council, private homeowners or renters to help them maintain their homes.

Key responsibilities include:

• Provide individually tailored one-to-one support focused on the safety and well‑being of clients.
• Assist clients in addressing the complexities of hoarding through emotional and practical support.
• Engage in high‑level multi‑agency working and travel across local authority areas as directed.
• Carry out tasks commonly referred to as intensive housing management.
• Maintain client relationships and record‑keeping using IT systems.

Qualifications and experience:

• Good standard of general education and either hold Hoarding Training Levels 1–3 or a willingness to undertake such training.
• Experience supporting clients with complex needs, and a strong grasp of skills required for independent living.
• Excellent communication skills (written, verbal and digital) and comfort using online client management platforms.
• Knowledge of available grants and resources for individuals on low incomes.
• Full driving licence, own vehicle, and flexibility to travel across local authority areas.
• Proactive, adaptable, teamwork orientation, ability to prioritise workload, and a reflective approach to practice.

• Competitive salary, reviewed annually, with opportunity for performance‑related salary increases and discretionary pay awards.
• 35 days holiday per year (inclusive of public holidays) pro‑rated, plus an additional 3 days after 3 years of service.
• Opportunity to buy and sell holiday.
• Enhanced company sick and family‑friendly pay.
• Paid SVQ qualifications and a wide range of learning and development opportunities.
• Funded Disclosure Scotland and Scottish Social Services Council memberships.
• Defined contribution pension scheme with generous employer contributions and salary exchange options.
• Salary Exchange car leasing scheme (subject to terms).
• Healthcare cash plan for employees and dependents, plus discounts on shopping, restaurants, and other services.
• Employee assistance programme for employees and their immediate household dependants.
• Annual corporate clothing vouchers.
• Credit union savings and borrowing scheme.
• Cycle to work scheme.
• Discounts on mobile airtime plans.

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals barred from working with children or protected adults will not be considered. PVG membership costs will be covered by the employer.

We welcome applications from people of all backgrounds and encourage a disability‑confident approach, interviewing disabled candidates who meet the essential criteria.