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CMS Telephony Caseworker – Families

Job in Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listing for: Government Recruitment Service
Full Time position
Listed on 2026-10-29
Job specializations:
  • Social Work
    Human Services/ Social Work, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 27866 GBP Yearly GBP 27866.00 YEAR
Job Description & How to Apply Below

Government Recruitment Service is recruiting for a Child Maintenance Service Telephony Caseworker in Falkirk. The role focuses on handling a high volume of telephone inquiries, resolving cases in real time, and supporting customers primarily by telephone with some digital assistance.

You will work within a busy CMS service centre to help parents and families across the UK. The position is full-time in Falkirk, with a salary around £27,866 per year.

The CMS Telephony Caseworker – Help Families Pay role at Government Recruitment Service is now open for applications in Falkirk, Scotland, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 25.000 - 31.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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