Receptionist Concierge

River Falls Senior Living | Assisted Living Residence

Make a difference every day while being part of a community that feels like home!

River Falls Senior Living is seeking a friendly, dependable, and customer-service-oriented Part-Time
Concierge / Receptionist to join our team!

As the first point of contact for residents, families, visitors, and guests, our Concierge plays an important role in creating a welcoming, professional, and safe environment. We are looking for someone who enjoys interacting with people, takes pride in staying organized, and understands the importance of providing exceptional customer service.

This is a great opportunity for someone who enjoys a combination of receptionist, front desk, customer service, and administrative responsibilities in a warm and engaging senior living environment.

Position

Reports To:

Business Director

• Welcome residents, families, visitors, and guests with a friendly, professional, and helpful attitude.

• Answer and direct incoming telephone calls, take messages, and respond to general inquiries.

• Maintain a professional and welcoming reception area that reflects positively on River Falls Senior Living.

• Operate office equipment, including telephone systems, computers, copiers, scanners, fax machines, and postage meters.

• Perform general administrative and clerical duties, including typing, filing, copying, faxing, and distributing correspondence.

• Sort and distribute incoming mail and deliveries.

• Complete daily facility opening and closing procedures, including established setup and lockdown checklists.

• Coordinate resident emergency call system communications with the Wellness Department.

• Assist with coordinating resident transportation arrangements for medical appointments in collaboration with nursing staff.

• Monitor visitors and help ensure compliance with visitation policies and procedures, maintaining resident safety and security.

• Communicate professionally and courteously with residents, families, employees, and outside professionals.

• Perform other related duties as assigned.

• Friendly, outgoing personality with a genuine enjoyment of working with seniors.

• Strong customer service and communication skills.

• Dependable, punctual, and professional.

• Excellent organizational skills and attention to detail.

• Ability to multitask and remain composed in a busy environment.

• Basic computer skills and familiarity with Microsoft Office.

• Previous receptionist, front desk, administrative, or customer service experience preferred.

• Previous senior living, healthcare, or hospitality experience is a plus!

At River Falls, we believe that senior living should be about more than providing care. It's about creating a community where residents feel at home, employees feel valued, and every day has purpose.

Our team is committed to three things:

• Make Life Fun

• Make Our Community a Home

• Deliver Purpose

If you are dependable, enjoy meeting people, and want to be part of a team that makes a positive difference in the lives of seniors,
we would love to hear from you!

Apply today and become part of the River Falls Senior Living team!