PMQI & Strategy Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Workforce Services State Funded Projects Massachusetts

3 days ago Requisition

Salary: $ Annually

Position Title:

Performance and Quality Improvement (PMQI) Performance & Strategy Manager

Position End Date: 6/30/2027

Salary: $105,000 annually (with benefits)

Reporting to the Director, Performance Measurement & Quality Improvement (PMQI), the Performance & Strategy Analyst supports the planning, implementation, monitoring, evaluation, and continuous improvement of the Department's Strategic Plan to Advance Racial Equity (SP-ARE) Performance Management System (PMS) and PMQI program and plan.

The Performance & Strategy Analyst serves as a key resource in the development, collection, analysis, interpretation, and reporting of organizational performance measures, quality improvement initiatives, strategic priorities, and operational performance indicators. Working collaboratively with SP-ARE area teams, DPH programs, data stewards, leadership, and cross-functional teams, the position supports evidence-informed decision-making by developing reporting processes, maintaining performance data, identifying trends, and creating meaningful data visualizations.

The Performance & Strategy Analyst plays a central role in strengthening the Department's quality improvement infrastructure by developing standardized reporting processes, maintaining systems that support performance measurement and project tracking, improving data quality and governance practices, and identifying opportunities to streamline business processes and enhance organizational performance.

The position also contributes to the development of organizational standards, reporting methodologies, knowledge management resources, and continuous improvement tools that support a culture of quality, accountability, learning, and organizational excellence.

• Bachelor's degree in Public Health, Health Administration, Business Administration, Data Analytics, Quality Improvement, Project Management, Health Sciences, or a related field.
• Must have experience equivalent to that of a public health official with 5-7 years of experience preferred at the national, state or local level.
• Three to five years of experience in performance measurement, quality improvement, business analysis, program evaluation, healthcare analytics, or organizational performance.
• Experience working collaboratively with diverse stakeholders and engaging in strategic partnerships, demonstrating and prioritizing customer service and servant leadership.
• Experience collecting, analyzing, and reporting organizational performance data.
• Experience developing dashboards and data visualizations (Power BI preferred).
• Strong analytical, organizational, and problem-solving skills.
• Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment while balancing multiple competing priorities.
• Excellent judgment and decision making, with strong analytical skills; business intuition and business acumen.
• Experience in program evaluation, including logic model development.
• Experience working collaboratively with diverse partners and engaging in strategic partnerships.
• Experience with qualitative and quantitative data collection.
• Ability to adapt to changing environments and receive constructive feedback.
• Ability to use discretion, maintain confidentiality and ethical conduct.
• Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationship.
• Strong quantitative and qualitative data analysis skills and experience working with SAS, SPSS, STATA, or a similar statistical software package.
• Proficiency in Microsoft suite software, Power BI, Tableau, SharePoint, SQL, or similar reporting and analytics tools.

• Advanced degree in Public Health, Business, or another related field.
• Experience supporting Performance Management Systems, strategic planning, or organizational reporting.
• Experience with Lean, Lean Six Sigma, Continuous Improvement, or Project Management methodologies.
• Certification in Lean Six Sigma, Business Analysis, Project Management, or a related discipline is considered an asset.
• Experience developing scientific documents, including abstracts and proposals.