Customer Service Field Manager

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.

Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

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Baker Tilly is seeking a dynamic Field Enablement Manager to accelerate growth by coaching client-facing professionals to build stronger pipelines, advance opportunities, expand client relationships, and consistently apply the Baker Tilly Way of Selling.

As the primary sales enablement and coaching resource for an assigned region, you will work directly with principals and other client-facing professionals on live opportunities, strategic pursuits, and business development priorities. You will also partner with regional and firm leaders to translate growth strategies into effective field execution.

Success in this role is measured by seller behavior change, pipeline growth, opportunity progression, technology adoption, and measurable sales outcomes.

• Provide targeted 1:1 and small-group coaching to principals and client-facing professionals, with an emphasis on live opportunities and measurable business outcomes.
• Help sellers build healthy pipelines, strengthen pursuit strategies, and accelerate opportunities from qualification through close.
• Reinforce the Baker Tilly Way of Selling and sales methodologies, including Challenger Sale, SPIN, and BANT, through practical application to active opportunities.
• Facilitate role plays, deal strategy sessions, and other practice-based coaching, providing actionable feedback that drives sustained behavior change.
• Use Salesforce, pipeline data, win rates, and other performance indicators to identify coaching opportunities and measure impact.
• Reinforce adoption of Salesforce, Highspot, and other sales tools by embedding them into day-to-day…