Head of Product, Technical

At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered.

For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve.

Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. As a Senior Technical Product Manager at Clarus, you will play a pivotal role in shaping the future of pet insurance technology by delivering innovative, customer-centric solutions to market. This role will lead product initiatives from concept through launch, partnering cross-functionally with Engineering, Design, Operations, Marketing, and business stakeholders to deliver meaningful business impact and exceptional user experiences.

The ideal candidate is an execution-oriented product leader who thrives in a fast-paced environment, excels at translating complex business challenges into actionable product strategies, and is passionate about building scalable solutions that improve outcomes for veterinary teams, pet parents, and industry partners.

Partner with the Director of Product to define and execute product roadmaps for assigned product areas, ensuring the timely delivery of features and enhancements. Balance business objectives, customer needs, and technical considerations to maximize product value.

Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify new opportunities. Develop a deep understanding of customer pain points and business needs to guide roadmap priorities.

Create and maintain clear product documentation to support development, testing, and release activities.

Own and prioritize the product backlog, making tradeoff decisions that balance customer, operational, and business objectives. Continuously refine priorities based on customer feedback, business goals, technical constraints, and market opportunities.

Partner closely with Engineering, UX/UI Design, Marketing, Operations, and Customer Success teams to ensure successful product development and launch execution.

Support product testing, quality assurance activities, and post-launch analysis to ensure product quality and performance expectations are met. Leverage data and analytics to evaluate product success and identify areas for improvement.

Assist in preparing product documentation, training materials, release communications, and internal enablement resources.

5+ years of product management experience, preferably within B2B SaaS, insurance technology, fintexch, or related digital platforms.

• Proven experience launching and enhancing commercial products or product features.
• Strong communication, collaboration, and stakeholder management skills.
• Experience working within Agile product development environments using tools such as Azure Dev Ops (ADO), Jira, Aha!, or similar platforms.
• Strong analytical and problem-solving capabilities with the ability to leverage data to drive decision-making. Technical aptitude and the ability to effectively collaborate with software engineering teams.
• Demonstrated ability to thrive in a fast-paced, evolving environment with shifting priorities.

Pet health or pet insurance experience is a bonus.

Experience supporting digital transformation initiatives and…