Product Manager, Individual & Family

If you are looking for a rewarding career, Delta Dental of Massachusetts is looking for you.
As one of the nation's leading oral health companies, we direct all our energy and resources to improving oral health in the communities we serve. We depend on our people for our abilityto provide the highest-quality benefit programs and superior customer service. If you'relooking for a challenging work environment where you will be asked to continually develop your skills, you've found the right place.
We are a growing, financially sound company with many advantages to offer to our  addition to competitive salaries and a great benefits package, we also offer a stimulating,productive work environment. Work-life balance is a reality at Delta Dental, as is our commitment to our employees' career advancement.
Delta Dental is an equal opportunity employer. We believe that your work history is the bestmeasure of the value you will bring to the company. We do not base any employment decision ona person's race, religion, color, national origin, gender, sexual preference, marital status,age, veteran status, or disability unrelated to the ability to do the job.
Thank you for visiting. We are delighted that you are considering joining our team of dedicated oral health professionals.

The Product Manager is responsible for the strategy, development, performance, and ongoing evolution of assigned products and programs across the organization's portfolio. This role manages products through the full lifecycle, from market assessment and business case development through implementation, launch, optimization, and retirement.

The Product Manager has primary responsibility for the Individual & Family product portfolio and associated growth initiatives. In addition, the role contributes to product strategy, growth opportunities, and portfolio initiatives that may span multiple products, customer segments, and lines of business. Through analysis of customer needs, market opportunities, business performance, and industry trends, this role develops product strategies and roadmaps that drive customer value, business growth, and organizational objectives.

Working closely with cross-functional teams, the Product Manager leads product initiatives, supports strategic decision-making, and delivers solutions that meet customer needs while advancing the organization's long-term goals.

PRIMARY

JOB RESPONSIBILITIES:

• Serve as the primary product owner for assigned products and strategic initiatives, with primary responsibility for the Individual & Family portfolio, including strategy, performance management, roadmap development, and lifecycle management.
• Manage assigned products throughout the full product lifecycle, including development, launch, enhancement, optimization, and retirement.
• Develop and maintain a rolling 3-5 year product roadmap aligned with organizational priorities, customer needs, market opportunities, and financial objectives.
• Evaluate product performance and identify opportunities to improve growth, customer value, profitability, and operational effectiveness.
• Define product requirements and priorities that support customer and business needs.
• Develop business cases, financial analyses, forecasts, and recommendations to support product decisions and investments.
• Present product strategies, performance updates, and recommendations to leadership and key stakeholders.

Product Development & Growth

• Lead development and execution of growth strategies for the Individual & Family portfolio.
• Identify opportunities for product enhancements, new offerings, market expansion, and customer experience improvements.
• Assess customer needs, market trends, emerging opportunities, and business challenges to inform product strategy.
• Evaluate and support growth opportunities that may extend beyond the Individual & Family portfolio and contribute to broader organizational objectives.
• Support the development and implementation of growth initiatives across products, customer segments, and distribution channels.
• Translate research, market insights, customer feedback, and business performance data into actionable recommendations.
• Partner with cross-functional teams to evaluate, prioritize, and implement future product opportunities.

Market Analysis & Product Insights

• Monitor industry trends, market developments, customer needs, and competitive activity to inform product strategy and decision-making.
• Analyze product performance, customer feedback, utilization patterns, and market data to…