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Guest Experience Coordinator — Museum Operations

Listing for: Concord Museum
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Customer Success Management
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 36000 - 44000 USD Yearly USD 36000.00 44000.00 YEAR

Job Description & How to Apply Below

A cultural institution in Massachusetts is seeking a Visitor Services Coordinator to enhance visitor experiences and ensure efficient front desk operations. The ideal candidate should have excellent customer service and communication skills, with a background in hospitality or education. Responsibilities include managing group tours, assisting with events, and collaborating with the Visitor Experience team. The position offers a full-time schedule with some evening and weekend work required.
We are looking to fill the Guest Experience Coordinator — Museum Operations position at Concord Museum in MA, United States. This position is for the Guest Experience Coordinator — Museum Operations role at Concord Museum. We are seeking a motivated Guest Experience Coordinator — Museum Operations to join Concord Museum in MA, United States. Consider building your career as a Guest Experience Coordinator — Museum Operations at Concord Museum.
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