Case Manager

Program &

Location:

Fall River Scattered Sites, Fall River
Education & Experience: High School and some college , valid driver's license
Pay Range: $20-$25/hr (education & experience dependent)
Status/

Schedule:

Full Time, 40 hours/ week
Shift: Monday-Friday 8am-4:30pm

• Medical Insurance
• Vision Insurance - Eye Med
• Long & short term disability
• Discounted auto/home and renters insurance - Rogers & Gray
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

SEMCOA's (Southeast Massachusetts Council on Advocacy) mission is to advocate for and provide support to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operates four emergency assistance congregate family shelters and additional scattered sites that provide supportive services to families and assist them with securing permanent housing. SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs.

Our portfolio also includes two graduate sober houses, the Family Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and
  clear fashion
• Knowledge of basic computer skills and software programs
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance use and mental health issues and/or self help programs
• Understand and maintain therapeutic boundaries
• Reinforce rules in a respectful manner
• Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and
  HIPAA Regulations
• TB/Flu and Covid
  19 Assessment
• Certification in the HPAO approved de‑escalation program
• CPR Certification
• Successful completion of all trainings upon hire and annually as required
• Maintain safety and security of residents / facility
• Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency
• Understand and follow established referral procedure and schedule intakes
• Facilitate intakes of new residents including setting up new record and completion of intake
  paperwork
• Completion of Initial Individual Service Plan (ISP) with resident
• Referrals for needed services to appropriate agencies/providers including but not limited to: DTA,
  SSA, DCF, Medical/Mental Health agencies, etc.
• Maintain accurate case files, ensures required Authorizations to release/obtain information are
  signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP’s monthly and ensures periodic evaluations are done timely
• Accurately record resident attendance at meetings, appointments, groups, etc.
• Meet with each resident on a bi‑weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the
  resident’s Individual Service Plan as indicated, including the establishing of additional
  goals/objective and the steps to achieve these goals/objectives
• Attend monthly case review with Program Manager
• Attend clinical supervision, required staff meetings and trainings
• Ensure timely completion of Admission/Discharge satisfaction surveys by residents
• House driving/transportation
• Ability to work with underserved and disenfranchised families
• Comfortable working in diverse environment and using translation and interpretation tools
• Transport clients
• All other duties as assigned by the Program Manager

• High School Diploma or GED and one‑year experience in substance use treatment field preferred
• Valid Driver’s License (with 3 years of clean driving record)
• Required to transport participants in their own vehicle and ability to meet driving record standards for our company

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.