Key Account Representative II

Our purpose is sustaining energy and water for life, demonstrated in everything we do as a business and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Your talents and achievements will flourish in an inclusive environment of teamwork, trust, and continuous learning. We pursue excellence to exceed our goals, rewarding both outcomes and the way we achieve them.

The BCD Account Representative II initiates, develops, and maintains superior business and consulting relationships with medium and strategic commercial, industrial, and municipal customers, developers, and vendors. The goal is to grow, service, retain accounts, and ensure customer loyalty to Liberty. This includes influencing customers to convert to natural gas and/or electricity (dependent on jurisdiction), and to take full advantage of the company’s energy efficiency programs.

Responsibilities include responding to service calls, promoting load and energy efficiency projects, basic project management, and other account management duties. The role involves developing skills to recognize customer needs and provide innovative solutions.

• Work directly with large and strategic customers to assess opportunities and develop comprehensive sales proposals.
• Identify and sell energy efficiency opportunities.
• Represent the company at local/regional trade and business shows.
• Serve as a point of contact for shared accounts in each region.

• Act as a trusted contact for medium and strategic customers, providing direct communication and support.
• Advocate for customer needs within internal departments, resolving issues and improving satisfaction.
• Participate in community events, outreach, and permit processes.

• Input all sales leads and opportunities into the company CRM system.
• Manage energy efficiency leads and wins in the CRM system.

• College or professional program of 3 years or less
• 5+ years of relevant experience
• Experience with CRM and SAP systems

We are a growing renewable energy and utility company with over $15 billion in assets across North America and internationally. For over 30 years, we have committed to delivering clean energy and water solutions. Our purpose remains:
Sustaining Energy and Water for Life. We provide regulated utility services to over 1 million customers and operate over 3 GW of renewable generation capacity.

• Company-funded Pension program
• 401k with company match
• Full insurance benefits (health, dental, vision, life)
• Flexible working environment
• Share purchase/match plan
• Defined contribution savings plan
• Top Talent Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund

We value diversity and inclusion. If you're excited about this role but not sure you meet all the qualifications, we encourage you to apply and explore the opportunity. We are an equal opportunity employer committed to a safe, respectful, and inclusive environment.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Industrial Machinery Manufacturing, Oil and Gas, Utilities