Communications Dispatcher ; Part-Time

Communications Dispatcher I (Part-Time) - Bristol Community College

Join to apply for the Communications Dispatcher I (Part-Time) - Bristol Community College role at Bristol Community College
.

This range is provided by Bristol Community College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.60/hr - $21.60/hr

POSITION TITLE: Communications Dispatcher I (part-time, evenings)
DEPARTMENT: Campus Police
PRIMARY

LOCATION:

Fall River
REPORTS TO: Chief of Campus Police and Preparedness or designee
POSITION STATUS: This is a part-time, non-benefitted, up to 18.5 hours per week position. This position works a second shift schedule. The shift may be two, 9‑hour shifts, or three, 6‑hour shifts, or four, 4.5‑hour shifts. Days and hours are to be determined.
SALARY: $21.60 per hour

The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries, from the public via various communications devices including, but not limited to, telephones, radio broadcast systems, computerized panic alarm systems, cellular communications, and computerized messaging systems. The Communications Dispatcher I will communicate effectively and efficiently via these various communication devices to coordinate the activities of Campus Police Officers, and neighboring agencies, such as police, fire and EMS, on a variety of different emergency and disaster situations.

This individual will respond to requests for information from law enforcement agencies, relative to criminal histories and records checks. They are also responsible for monitoring all emergency alarms, utilizing the campus surveillance camera system, and providing general assistance to all members of the Campus Police department and the greater college community.

• Handle all requests to Campus Police via walk-in, telephone, cell phone, emergency callbox, or radio broadcast system; process requests by distributing or extracting pertinent information, routing the call to the proper person, or dispatching the proper resource.
• Monitor all emergency alarms on campus, including but not limited to panic alarms (computer and telephone), emergency callbox, door, fire, and crisis alert.
• Utilize and monitor the college's surveillance camera system on a daily basis to assist in emergency situations, investigations, and daily activity reports.
• Operate the Blackboard door access system to control all campus exterior doors and remotely control building access when deemed necessary.
• Utilize computer-aided dispatch and report writing systems to accurately document all situations, such as interactions with the public, personal information, criminal charges, officer activity, assisting agencies, and any other relative information.
• Utilize Department of Criminal Justice Information Services (DCJIS), National Crime Information Center (NCIC), Openfox, Mass Criminal Justice Information System (CJIS) web and other electronic data gathering tools to obtain information regarding suspects, offenders, victims, and witnesses.
• Transmit to and receive information from Campus Police Officers and staff via radio broadcast system, telephone and cell phone, radio scanner, and internet/local area networks.
• Aid shift supervisors to bring closure to all open calls and reports as directed.
• Complete clerical assignments as needed in conjunction with Campus Police personnel, as well as other dispatchers and clerical staff. Attend and complete all dispatch training courses required by the department.
• Maintain an organized work system/workspace to allow for business continuity in case of absence.
• Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community.
• Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions. Perform other related duties as assigned.

• Must successfully pass and maintain CJIS Operator certification within…