Home Care Case Manager

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Full-time Regular Fall River, MA, US

Home Care Case Manager $28.58/hour

Position Summary
:

This position is responsible for initial client assessments, reassessments, and ongoing case management of home care clients in compliance with Elder Affairs and agency guidelines.

Principal Accountabilities

• Assures that clients are assessed and reassessed on a timely basis:
  • Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
  • Determines eligibility for programs.
  • Develops appropriate service plans that meet consumer choice and budget guidelines.
  • Partners with vendors to implement home care services.
  • Monitors clients for changes requiring adjustments to service levels.
• Manages cases on an ongoing basis:
  • Assists clients with problem solving and makes referrals as needed.
  • Communicates with contracts administrator regarding vendor quality issues.
• Determines eligibility for public benefits:
  • Assists with applications for public benefits and health insurance and problem resolution related to benefits.
  • Coordinates safe hospital and nursing facility discharges.
  • Collaborates with other programs and agencies.
  • Conducts skills training for consumers enrolled in the consumer directed care program.
• Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements; maintains client records accurately and within the mandated timeframe.
• Participates in office coverage responsibilities on a rotating basis.

Qualifications:

Education:

Associates degree degree in human services or related discipline required;
Bachelors degree preferred.

Experience:

Elder service helpful.

Special Skills/Knowledge

Excellent oral and written communications skills,

ability to effectively relate to a wide variety of personalities,

basic computer skills,

organizational and time management skills,

ability to multi-task and work in a fast-paced,

high volume work environment.

Driver’s license and reliable transportation required.