Supplemental Nutrition Assistance Program; SNAP) Case Worker - Southern Region - Continuous

Supplemental Nutrition Assistance Program (SNAP) Case Worker
- Southern Region

Build a rewarding career while making a difference! Are you passionate about helping others? Do you thrive in a fast-paced, people-focused environment? Are you a customer service professional looking for a rewarding new career? The Massachusetts Department of Transitional Assistance (DTA) is seeking motivated, compassionate, and detail-oriented individuals to join our team as Supplemental Nutrition Assistance Program (SNAP) Case Workers. This is an exciting opportunity to make a meaningful difference in the lives of Massachusetts residents by connecting individuals and families with essential food assistance benefits and resources that promote stability and economic self-sufficiency.

Whether you are exploring a career change or looking to build upon your experience in customer service, human services, or administrative support, this position offers an opportunity to put your skills to work for a greater purpose. Successful candidates will possess strong communication, organizational, and problem-solving skills, along with the ability to navigate computer-based systems, manage multiple priorities, and deliver exceptional customer service to individuals from diverse backgrounds.

No previous SNAP casework experience? DTA provides comprehensive training, ongoing guidance, and support to help you succeed. Through this training, you will develop valuable skills in eligibility determination, case management, and connecting clients with community resources. Join a dedicated team of public service professionals and take the next step toward a fulfilling career with the Commonwealth of Massachusetts.

Southern Region Office Locations:

• Taunton Office: 21 Spring Street, Taunton, MA
• Fall River Office: 1567 North Main Street, Fall River, MA
• Hyannis Office: 500 Main Street, Hyannis, MA
• New Bedford Office: 16 Kilburn Street, New Bedford, MA
• Brockton Office: 60 Main Street, Brockton, MA

Please Note:

Employment offers and office assignments are based on agency staffing needs.

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long-term economic self-sufficiency. DTA serves approximately one in six Massachusetts residents through direct economic assistance, Supplemental Nutrition Assistance Program (SNAP) benefits, and workforce training opportunities. Take the next step toward a meaningful career. Join DTA and help strengthen communities across Massachusetts, one individual and family at a time.

Learn more about our services and programs visit:(Use the "Apply for this Job" box below)./dta

Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http:// Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

Please be advised that you have applied to a "Continuous Posting." Continuous postings are used for high volume positions which require continuous hiring. Candidates who apply to this posting will remain active in the "continuous posting" for 90 days and will be considered as openings arise. Although we cannot guarantee every candidate will be considered, as selection is based on job availability and individual staffing needs of the agency, candidates are strongly encouraged to reapply after 90 days.

ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions, please contact the Office of Human Resources at and select option #4.

MINIMUM ENTRANCE REQUIREMENTS:
At least two years of full-time, or equivalent part-time, professional or paraprofessional experience in social work or social casework, claims adjudication, job placement, recruitment, employment counseling, vocational or rehabilitation counseling, credit investigation, educational counseling, legal advocacy, or legal counseling. SUBSTITUTIONS:

- A Bachelor's or higher degree may be substituted for the required…