Retail Lead - Pet Care & Customer Service
Listed on 2026-10-06
-
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep -
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company's vision, mission, and values. This role drives customer loyalty, promotions, and interactions to achieve targeted results and shares responsibility for safety, store cleanliness, merchandising and associate engagement.
The position supports live pet sales, adoption events, and coordination with services while ensuring a positive, compliant, and welcoming in-store
This posting is for the Retail Experience Lead
- Pet Care & Customer Service role at Pet Smart, based in Falls Church, VA, United States.
Join us at Pet Smart as our next Retail Experience Lead
- Pet Care & Customer Service in Falls Church, VA, United States.
We are currently recruiting a Retail Experience Lead
- Pet Care & Customer Service for our team in Falls Church, VA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).