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Guest Experience Specialist — Front Desk & Reservations

Job in Falls Church, Fairfax County, Virginia, 22042, USA
Listing for: Sonesta Hotels
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 26000 USD Yearly USD 25000.00 26000.00 YEAR
Job Description & How to Apply Below

Sonesta International Hotels is seeking a Guest Services Agent to be the friendly first point of contact for guests at the front desk. You will register guests, answer calls, and process transactions while ensuring security and accuracy.

The role supports reservations, upselling opportunities, and collaboration across shifts to deliver Sonesta’s renowned service standard. The position requires a high school diploma, prior hotel or retail service experience, and strong English communication

The following opportunity is for a Guest Experience Specialist — Front Desk & Reservations with Sonesta Hotels.

We would love to welcome a new Guest Experience Specialist — Front Desk & Reservations to our team in Falls Church, VA, United States.

For the Guest Experience Specialist — Front Desk & Reservations position at Sonesta Hotels, we are reviewing applications now.

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