More jobs:
CX-Driven Help Desk Technician; Tier 1
Job in
Falls Church, Fairfax County, Virginia, 22042, USA
Listed on 2026-01-13
Listing for:
NuAxis LLC
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A federal IT firm is seeking a Help Desk Support Technician for a Full-Time role in Falls Church, Virginia. This position involves providing Tier 1 support, troubleshooting hardware and software issues, and managing incidents in a ticketing system. The ideal candidate should have a CompTIA A+ certification and experience in IT support environments. The role emphasizes customer service and teamwork, ensuring a positive experience for end users while resolving technical challenges.
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