Senior Business Analyst – Hybrid​/Onsite- Towson, MD

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Falls Church, VA, US

3 days ago Requisition

Senior Business Analyst – Hybrid/Onsite
- Towson, MD

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities

Baltimore County is looking for a Senior Business Analyst . Work schedule is Hybrid/Onsite – Towson, MD

Baltimore County is seeking a qualified Senior Business Analyst to assess, develop, enhance, and implement technology solutions in support of County agencies. The position will primarily focus on the analysis, improvement, and implementation of Public Safety systems and business processes.

The initial assignment will support the replacement of Baltimore County’s Jail Management System. Business requirements have already been captured, and the Senior Business Analyst will work closely with County stakeholders, subject matter experts, technology teams, and vendors to validate and refine requirements, evaluate solutions, support vendor activities, and assist with the successful implementation of the new system.

The ideal candidate will have strong business analysis skills, experience with complex technology implementations, and the ability to work effectively with both technical and business stakeholders. Experience with public safety systems or related government applications is highly desirable.

Develops functional/non-functional system requirements using documented business requirements.

Works with development staff and/or vendors to create prototype designs for medium to large-risk projects.

Creates detailed unit/system testing scripts based on functional requirements.

Facilitate user acceptance testing processes as required.

Assess and develops recommendations for process improvements and technology solutions or County agencies.

Captures, consolidates, and communicates information from the Subject Matter Experts (SMEs).

Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers.

Analyses existing business processes and data flows to develop system designs, delivery roadmaps, and integrations to other systems.

Conducts in-depth analysis of County systems, operations, and procedures. Works with County users to define system requirements and resolve problems. Translates client requirements into highly specified system design documents. Works with staff to coordinate system design and implementation requirements.

Performs full life cycle development of systems. Assesses business opportunities, defines problems and identifies business solutions. Develops the needs assessment and requirements analysis.

Works with County agencies and provides advice, consultation, and technical assistance throughout project implementation.

Actively pursue innovative initiatives and improvements in current processes.

Gather/document business requirements for change requests (break/fix).

Support internal/external integrations, including design, testing and troubleshooting.

Confers with County agencies and provides advice, consultation, and technical assistance throughout…