General Manager in Training
Listed on 2025-12-02
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Management
Operations Manager, General Management, Program / Project Manager
General Manager in Training
Join to apply for the General Manager in Training role at Lucky Strike Entertainment.
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. Our General Managers in Training help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager in Training role is an active one where you’re on your feet, coordinating multiple team members, and problem‑solving in real time.
ESSENTIALDUTIES
- Generate and monitor center revenue: help develop financial operational plans/budgets and monitor performance to achieve the center’s financial goals. Review and control labor costs and other expenses.
- Be an operational pro: floor management is the name of the game; manage day‑to‑day operations, scheduling, planning, and communicate effectively with your team.
- Train your team: supervise and direct regular training for all staff members; ensure proficiency in guest service, food & beverage operations, loss prevention, and company operating standards. Supervise direct reports, including Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
- Review center performance: manage multiple departments efficiently; conduct regular meetings with management to review performance and offer direction; review profit & loss statements weekly/monthly and adjust the action plan accordingly.
- Rally the troops: help keep morale high for your team; address any center‑level HR or loss prevention issues as they arise.
- Make guests priority #1: achieve and maintain overall guest service goals; ensure customer complaints are resolved appropriately and guests are satisfied.
- Remain flexible: ability to work varying shifts, from weekends to holidays, and extended workdays as needed.
As a General Manager in Training you’re a customer service pro who thrives in a fast‑paced environment, highly attuned to the guest experience, accountable for your performance and that of the teams you manage, and a strong team player. You are an extraordinary problem‑solver and trouble‑shooter, and have at least a few years of management experience.
DESIRED SKILLS- 5+ Years of Management Experience
- Bachelor’s Degree (Preferred)
- Basic business math, accounting skills, and strong analytical/decision‑making skills
- Strong Team Player
- Exceptional “People Developer”
- Customer Service Pro
- Knowledge of POS register systems
- Solid Communication Skills
Typical entertainment environment; walk, bend, stand for periods of time, and lift objects with assistance.
BENEFITS- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401K program
- Employee Stock program
- Referral program
- 2 weeks accrued Paid Time Off each year
- 4 Paid Holidays each year
- Comprehensive Paid Training program
- Career Advancement Opportunities
$75,000 to $80,000 per year.
Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. For more details regarding benefits, visit
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location‑based entertainment platforms with over 360 locations across North America. The company also owns the Professional Bowlers Association and a growing media property that boasts millions of fans worldwide.
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