Business Development Manager

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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

The Business Development Manager is responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve time frames. They work well with other company managers to oversee the progress of business development.

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
• Other duties as assigned.

• 3+ years of business development / sales experience is required.
• Experience selling in the residential and HOA industries, or residential contractors and vendor partners, is highly preferred.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Mid-Senior level

Full-time

Business Development and Sales