Retail Sales Associate - Part Time Sunnyside – Beaver Falls, PA

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in‑house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive judgement‑free place to shop for anyone at any point on their cannabis journey.

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis.

The Wellness Advisor of Sunnyside
* will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. Use customer service, product knowledge and adherence to state compliance regulations to ensure a best‑in‑class experience. Wellness Advisors are responsible for the customer lifecycle from check‑in to consultation, order fulfillment to checkout, with compliance at all tasks.

• You are energetic, possess strong interpersonal skills and work well with others.
• You enjoy people! Consulting customers, listening to their needs and providing an exceptional experience is vital.
• You are resilient and agile, using challenges as opportunities to learn.
• You hold yourself to a high level of integrity and are committed to doing the right thing.

• Greet customers, ensuring a best‑in‑class experience.
• Build customer relationships by asking questions and listening attentively.
• Assist customers in product selection through education of different cannabis products and their varying impacts.
• Apply effective selling and cross‑selling techniques.
• Verify proper documentation and  customers.
• Assist in verifying the accuracy of orders being dispensed in a timely fashion.
• Label and package customer orders.
• Perform accurate cash handling in the company’s Point of Sale system, following SOPs.
• Maintain accurate records of all dispensary activities per state regulations.
• Perform routine inventory counts of all products.
• Ensure product stock is organized and meets compliance regulations.
• Assist managers with organizing sales floor merchandise and product displays.
• Ensure security measures and safety compliance in the store per Company SOPs.
• Assist in keeping the store an organized and clean environment for customers and team.
• Escalate any employee or customer issues to management.

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Demonstrated ability to learn and apply technical and product‑related information in a professional consultative manner.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Eligible employees receive a robust benefits package including major medical, dental and vision insurance, a 401(k) match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D, paid holidays, paid time off, discretionary bonuses, stock options and an employee discount program.

Pay Range: $16 – $16 USD (per hour).

• Must be 21 years of age or older to apply.
• Must comply with all legal or company regulations for working in the industry.

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside
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