Front Desk Coordinator

Front Desk Coordinator

Join our team at Regional Cancer Care Associates (RCCA) as an exceptional Front Desk Coordinator.

Regional Cancer Care Associates (RCCA) is looking for a dynamic and compassionate individual to be the welcoming face of our team. In this vital role, you will professionally greet and welcome patients, as well as their friends and family, ensuring they feel comfortable and cared for from the moment they step into our facility.

Employment Type:

Full Time

Location:

North Falmouth, MA

Compensation: $15.58 - $21.00 per hour

Compensation packages based on your unique skills, experience, and qualifications.

We offer a comprehensive benefits package for this position, subject to eligibility requirements, including Health, dental, and vision plans, Wellness program, Health savings account, Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities.

• Coordinates office procedures with medical staff and billing office to ensure smooth flow of information within departments.
• Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
• Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
• Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
• Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
• Ensures that authorizations are obtained in a timely manner.
• Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
• Maintains knowledge of current health care and billing trends and practices.

• Accredited high school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting.

Work may require sitting for long periods of time, stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be normal for telephone contacts. Must view and type on computer screens for prolonged periods.

Work performed in an office environment. Involves contact with patients and the public.