Workers' Compensation Associate Underwriter; Early Talent - Eastern Alliance

Overview

An exciting opportunity exists to join the Pro Assurance family of companies! Our mission is powerful and simple:
We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose Pro Assurance? At Pro Assurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.

Pro Assurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers  compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers  compensation line of business, Eastern Alliance, and reports to the office at least 2 days per week.

Position can be based in Lancaster PA, Charlotte NC, Falmouth ME, or Ridgeland MS.

We are looking to fill two openings at this time.

• 30% - Confirm and process duplicate submissions according to first-in procedures. Evaluate and organize new business applications by collecting and analyzing data. Analyze loss information with strong attention to detail, completing Jaguar® to calculate loss trends. Perform necessary functions to ensure accuracy in the rating systems. Make an initial determination of risk desirability during the data evaluation stage to enhance work efficiency.
  
  Manually enter those submissions not processed automatically; these would include handwritten applications or those with optical recognition errors.
• 30% - Decide upon and execute appropriate action in support of profitability objectives for renewal of existing policyholders according to company procedures and timelines. Request information from agents, analyze loss information with strong attention to detail, completing Jaguar® to calculate loss trends.
• 15% - Issue and cancel policies according to timelines set by regulatory and Company guidelines. Correct or modify policies ensuring accurate and timely processing and interpretation of endorsements and other necessary policy changes. Correct or modify policies by the accurate and timely processing and interpretation of criticisms and unit statistical letters.
• 7% - Exemplify the Eastern Way in communicating with agents and coworkers by responding promptly, courteously, and professionally to requests for information and telephone inquiries demonstrating a high level of customer service. Maintain, cultivate, and develop high quality company-agency and company-client working relationships, communicating with the appropriate medium as necessitated by business needs and company guidelines.
• 6% - Complete tasks associated with follow up, including but not limited to, signed applications, loss runs, audit payroll adjustments, membership affiliation confirmation, safety committee letters, etc.
• 6% - Communicate with Finance Department regarding questions of payments and audits, follow up with agent or insured if necessary and communicate any concerns with the Underwriter. Send notices of cancellation and policy reinstatement letters to our agency partners.
• 6% - Actively participate in monthly team meetings, training as needed and provide general office support and other projects as assigned. Willingly offer support to other team members as needed.

• Bachelor’s degree in business, insurance, or related field preferred. A high school diploma or G.E.D. and a minimum of two years of professional experience is required for candidates without a bachelor’s degree. Workers’ compensation and insurance industry experience is preferred.
• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
• Basic analytical ability, in order to gather data and interpret information; request more information when data is incomplete and prioritize work.
• Attention to detail in evaluating policy information and strong…