Business Development Representative, East

Business Development Representative, East

Are you interested in discovering and exploring new business opportunities? Do you have solid phone and persuasion skills and want to break into the world of business-to-government technology sales? Tyler Technologies provides the opportunity to help government and schools create safer and smarter communities via industry-leading technology. Tyler is seeking a Business Development Representative to join our Sales Enablement team, reporting to our regional Sales Directors.

In this role, you will act as a first point of contact for prospects by assisting with outbound prospecting, inbound lead qualification, and delivering on team targets through cold calling and use of Tyler’s CRM system.

• Collaborate with marketing and sales teams for focused prospecting to uncover potential opportunities and create a pipeline of well-qualified leads for the sales team.
• Make cold calls to prospects and provide calling support for marketing campaigns within defined territories and product lines.
• Follow up with inbound leads to determine level of interest, timeframe, and budget to further qualify the lead for sales.
• Maintain Microsoft Dynamics Customer Relationship Management (CRM) system with competitor information, contacts, and account information.
• Develop understanding of the competitive landscape in the public sector market and perfect the delivery of Tyler messaging around assigned software product lines.
• Work with Business Development leadership to produce periodic reporting providing visibility of calling and prospecting activities.
• Monitor and report on follow‑up of qualified leads by sales reps.
• Partner with sales operations and marketing to update CRM records to achieve campaign, marketing, analytic, and data governance goals.

• Bachelor’s Degree in Business, IT, or a relevant Business or Information Technology field, or comparable work experience.
• Professional phone demeanor; prior prospecting and/or customer service experience.
• Previous sales experience is preferred.
• Prior exposure to technology/software sales.
• Experience with Microsoft Dynamics CRM.
• Solid knowledge of Microsoft Office products.
• Excellent organizational skills.
• Ability to travel occasionally to trade shows.
• Eastern Territory.
• The Business Development Representative must be able to:
  • Stay current on new product offerings and communicate Tyler’s product portfolio to potential prospects based on their needs and interests.
  • Have a comprehensive understanding of Tyler’s competitors, buyer personas, pain points, and key messaging to have effective conversations with prospects.
  • Be effective and comfortable making cold calls, including overcoming objections and quickly building credibility with prospects.
  • Leverage marketing automation, CRM, and lead management processes to discover and further qualify potential opportunities for sales.

Troy, Michigan | Remote | Falmouth, Maine

25-50%

Salary will generally fall between $33,733 – $70,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Your health and well‑being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling  ext.

791008.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.