Front Desk Coordinator

Overview

Regional Cancer Care Associates (RCCA) is looking for an exceptional Front Desk Coordinator to join the Join Our Team at Regional Cancer Care Associates (RCCA)!

Are you a dynamic and compassionate individual looking to make a meaningful impact in the healthcare sector? RCCA is seeking an exceptional Medical Receptionist to be the welcoming face of our team. In this vital role, you will professionally greet and welcome patients, as well as their friends and family, ensuring they feel comfortable and cared for from the moment they step into our facility.

Employment Type:

Full Time

Location:

North Falmouth, MA

Compensation: $15.58 - $21.00 per hour

Compensation packages based on your unique skills, experience, and qualifications

As of the date of this posting, RCCA offers a comprehensive benefits package for this position, subject to eligibility requirements. In addition to the salary, we provide:
Health, dental, and vision plans, Wellness program, Health savings account - Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities.

We believe these benefits underscore our commitment to the well‑being and professional growth of our employees.

• Coordinates office procedures with medical staff, and billing office to ensure smooth flow of information within departments.
• Participates in the completion of month‑end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
• Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
• Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
• Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
• Ensures that authorizations are obtained in a timely manner.
• Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
• Maintains knowledge of current health care and billing trends and practices.

• Accredited High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds.

Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.